Artifact: RequestIT Request

RequestIT Request submitted through the ServiceNow system.

Relationships

Roles	Responsible:	Modified By: Project Manager
Tasks	Input To: Assign the Request to the Transition Services Lead	Output From: Submit RequestIT for Project Assignment

Description

Main Description	A RequestIT request for a Service Center Support Assessment is submitted for a project that involves a new or updated application or system. The information submitted on the request is used to engage the Service Center for inclusion on the project team and must include a description of the software application or system.

Tailoring

Impact of not having	Service Center is not engaged for Production Support of the software application or system and will not be able to provide proper support once in production.
Reasons for not needing	Always needed.

Version and Release

Unified Life Cycle (ULC): 5.1, November 3, 2014
Phase Gates: 1.1, May 27, 2014
Process Engineering Process (PEP): 1.1, May 27, 2014