Task: Communicate Turnover Package Availability

Communicate Production Support Turnover Package availability to the Service Center Team.

Disciplines: Production Support Management Discipline

Relationships

Roles

Primary Performer:

Transition Services Lead

Additional Performers:

Inputs

Mandatory:

Knowledge Base Content

Optional:

None

Outputs

Turnover Package Availability Communication

Main Description

Once the completed Production Support Turnover Package has been converted and published into the Knowledge Base, the Transition Services Lead will communicate the availability of the Knowledge Base information and the location of all related documentation to the Service Center Team.

Steps

Send email to the Service Center Team indicating the Knowledge Base availability and the location of all associated documentation.

Version and Release

Unified Life Cycle (ULC): 5.1, November 3, 2014
Phase Gates: 1.1, May 27, 2014
Process Engineering Process (PEP): 1.1, May 27, 2014