Setup at least one meeting, preferrably face-to-face, to gather their specific business needs. Let the SME describe
their current business environment and the need. If the SME refers to specific solutions, don't stop their branstorming
effort and continue to take detailed notes.
Using the time available, ask specific questions around functional and non-functional requirements. Be sure to ask
questions on how the SME plans to validate the business goals have been achieved (plan income, savings,
revenue targets, etc.) in which case the discussion may yield more requirements on the solution.
A solution to their needs consists of:
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parametric, or programmatic change,
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report development to meet the core business needs,
and the required changes or builds to demonstrate the business goal has been achieved.
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