Work Product (Artifact): Suppliers, Inputs, Process, Outputs, Customers (SIPOC)

A tool that is used to identify inputs, outputs, customers and suppliers of a process or processes.

Purpose

Used to scope end to end process

Relationships

Roles	Responsible: Business Analyst	Modified By:
Input To	Mandatory: Analyze Current State	Optional: None	External: None

Main Description

Used during initiation phase to give people who are unfamiliar with a process a high-level overview of inputs, outputs, customers and suppliers. The focus is on capturing the set of inputs and outputs rather than the individual steps in the
process.

Properties

Optional
Planned

Illustrations

Templates	Suppliers, Inputs, Process, Outputs, Customers (SIPOC) Template
Examples	SIPOC Example

Tailoring

Impact of not having	Risk of missing key elements or gathering incomplete data; inputs and outputs within compound processes may be missed.
Reasons for not needing	Project scope and impacted processes have been clearly defined

Version and Release

Unified Life Cycle (ULC): 5.1, November 3, 2014
Phase Gates: 1.1, May 27, 2014
Process Engineering Process (PEP): 1.1, May 27, 2014