| Work Product (Artifact): Turnover Package Availability Communication |
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Relationships
| Roles | Responsible: | Modified By: | |
|---|---|---|---|
Main Description
| Communication in the form of an email message notifying the Service Center team of the Turnover Package information availability in the ServiceNow Knowledge Base. The communication will be sent from the Transition Services Lead to the Service Center team. |
Properties
| Optional |  |
|---|---|
| Planned | |
Tailoring
| Impact of not having | Service Desk associates will not be aware of the availability of information for the application or system in the ServiceNow Knowledge Base. |
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| Reasons for not needing | Always needed. |
Version and Release
Unified Life Cycle (ULC): 5.1, November 3, 2014 |