| Template: Knowledge Transfer Overview Template |
 |
 |
|
Relationships
| Related Elements |
|---|
Main Description
| The Knowledge Transfer Overview Template is a required document included in the Production Support Turnover Package. The template is used to document specific information about an application or system. This information is used by the Service Desk associates to effectively support the application or system once it is in production. |
Description
| Attached Files |
|---|
Version and Release
Unified Life Cycle (ULC): 5.1, November 3, 2014 |